Privacy Policy

Last updated: 26 April 2026

V & A Studios ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or get in touch with us.

Who we are

V & A Studios is a London-based architecture and advisory practice. Our registered address is 14 Cotton's Gardens, London E2 8DN, United Kingdom. For any questions about this policy or your personal data, contact us at aubrey@v-altd.com or +44 7706 940 084.

What information we collect

When you contact us through this website, we collect the personal information you choose to provide, typically your name, email address, phone number, and the content of your enquiry. We may also collect basic technical information automatically, such as your IP address, browser type, and pages visited, through standard website analytics.

How we use your information

We use the information you provide to respond to your enquiry, discuss potential projects or services, and maintain a record of our communications. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the basis of your consent (when you submit an enquiry) and our legitimate interest in operating our business and responding to potential clients.

How long we keep your information

We retain enquiry information for as long as is necessary to respond to you and for a reasonable period afterwards in case of follow-up. If our communications do not lead to an ongoing engagement, we will delete your information within 24 months.

Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, request that we correct or delete it, object to or restrict our processing of it, and request that we transfer it to another provider. To exercise any of these rights, contact us at aubrey@v-altd.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

Cookies and analytics

This website may use cookies and standard analytics tools to understand how visitors use the site. You can disable cookies in your browser settings.

Third parties

This website is hosted by 123 Reg. Any data submitted through the contact form may be processed by 123 Reg as part of providing the hosting service. We do not share your information with any other third parties without your consent.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above will reflect any changes.